Support
A human reads every message.
Questions, problems, account help, privacy requests, or anything else about Level — email us and we will get back to you.
Include the email address on your Level account if your question is account-specific — it is how we find you. We never need your password or sign-in codes; Level does not use passwords, and nobody from Level will ever ask for a code.
If you bought membership in the iPhone app, manage or cancel it in your Apple subscription settings; Apple's process applies to refund requests. If you bought membership on the web, open Membership in Level's settings to manage or cancel it through Stripe's secure billing portal. For a web-payment or refund question, email us and a human will help.
Never send us a full card or bank-account number, security code, password, or sign-in code. We will not ask for one.